Frequently asked questions

ERP PRO is a modular enterprise platform that runs finance, sales, inventory, manufacturing, point of sale, projects, people and customer service on one database. It is developed and published by BlackAtlas Global LLC.

Businesses and institutions of any size: retail, restaurants, distribution, construction, manufacturing, hotels, service companies, professional firms, public institutions and groups of companies.

More than 70 modules in 12 suites, plus platform tools such as the Customize studio, reports, data import and the public API.

No. Start with the modules you need and switch on more later. All modules share the same data, so nothing has to be re-entered.

Yes. Use ERP PRO Cloud, or install it on your own server with one command (Ubuntu or Debian with Docker). Both are the same product.

The point of sale keeps selling at the counter when the internet drops and sends the sales automatically when it returns, never twice. For full table service without internet, install ERP PRO on a server in your own building.

Any modern browser on Windows, macOS, Linux, tablets and phones. ERP PRO installs as an app from the browser. There is an Android app with push alerts; on iPhone, add the web app to the home screen.

Yes. Request a trial and we will set up a business with the modules you need.

Any currency, with exchange rates and revaluation. Built-in tax rules today cover the United States (including sales tax per location), Italy, Germany, France, Spain and Albania, and each business can edit its own tax rates. Talk to us about other countries.

English today, with Albanian available. Languages are switched on per client, and more are planned.

ERP PRO has a provider-agnostic fiscal framework: a sealed, gapless fiscal journal for every receipt in every country, with country adapters added per market. Ask us about the status for your country.

ERP PRO is provider-agnostic and never stores card numbers. Each business connects its own provider for payment links, online checkout and card readers. Stripe is available today; more providers are added per market.

Each business is isolated inside the database with row-level security. Access follows roles and permissions, every change is logged, financial records cannot be edited or deleted, secrets are stored encrypted, and backups are encrypted with copies kept off-site.

You do. You can export your data, and on-premise customers keep it entirely on their own servers.

Yes. Import customers, suppliers, products, stock, chart of accounts and opening balances from Excel or CSV, with automatic column matching and checks on every row. Our team helps with the mapping.

Yes, through the public REST API with API keys and signed webhooks, and ready connectors for payments, couriers, SMS and WhatsApp, phone calls, e-mail and social media.

No. Sales, purchases, payments, stock and payroll post their own double-entry entries, and you get profit and loss, balance sheet, trial balance and VAT reports. Charts of accounts and payroll are configured per country; ask us about yours.

Yes. Each location has its own stock, tills and printers. Several companies can each have their own business, people can switch between them, and the group can consolidate statements.

Yes, without code: custom fields, approvals, your own reports and dashboards, document templates and saved table views.

E-mail support on every plan, priority support on Business, and a dedicated success manager on Enterprise.